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Pelham NH Fire Rescue Website “The Pelham Fire Rescue Department is a full service organization dedicated to serving the needs of Pelham and our regional partners with a wide range of unique skills and experience in public safety. We will continually enhance ourselves by embracing education, training, self evaluation and community outreach.” |
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NATIONAL ARSON AWARENESS WEEK May 4 – 10, 2008
See our fire prevention page for details!
New Features on Pelham Website to check out!!
Strategic Plan **Please Look at our Strategic Plan that was released by Fire Chief Michael A. Walker to Pelham Fire Members. This document is pending the approval of the board of selectmen**
PELHAM NH FIRE DEPARTMENT STRATEGIC PLAN
Pelham's New Engine 3 (updates will follow through the construction process)
updated Engine Three Pictures the build has begun!
New Pictures updated 5/10/2008
Helping Hands
Every Tuesday some wonderful young ladies come in to help out our office manager Maureen McNamara. There assistance is greatly appreciated. Come by and met them sometime.
Darcie Forrestall - Dianne Neskey - Megan Dinsmore
Our Core Values are:
The following priorities were released to the members of the Pelham Fire Department from Fire Chief Michael A. Walker:
Pelham Fire Department Priorities Priority 1: Response to the Community All other tasks are placed on hold while we respond to emergencies to the public. We also respond to our citizens in non-emergent situations as well. We help people; even if indirectly, by finding someone who can help them, or solving the problem on our own. My expectation is to act as if the people we help are our family and treat them accordingly. Retired Chief Brunacini of the Phoenix Fire Department calls citizens “customers”, which was a milestone in fire service thinking. I modify that theory and believe our citizens are more like clients. Customer implies individual freedom of choice. Our townspeople have no choice but us, and there are no greater frustrations than having no choice with poor service; please keep that in mind.
Personal preparedness is a natural extension of this priority. Ensuring the tools, apparatus and personal safety equipment is ready to use for emergencies. Officers have authority to determine if an issue causes a reduction in service for repair, or can be repaired in a timely manner on shift. Did I mention feedback? Here is an area where chain of command discussion and consensus must be reached.
Priority 2: Training Fire and emergency service is preparedness based. This means constant, repetitive training. It also calls for enhancement of our skills and refinement of our practices as new tools, technology and procedures are advanced. There is departmental training; Tuesday night and daily shift training, as well as personal training. Personal training is a sacrifice, both financial and personal, but rewards do not come the easy way. Those that possess skills and knowledge, who extend and challenge themselves, are the ones who will reap professional and personal reward.
Fire and Emergency service is also a team function that requires we train together to learn each others strengths and weaknesses. No one person on the fire ground is solely responsible for mitigation, no task is more important than another. Teamwork, standard operating guidelines, safety and operational awareness are what cause success. My expectation is that we create a cultural change to embrace training; innovate and cause training opportunities during our activities.
Minimum yearly training requirements for all personnel will be met, recorded, and those found delinquent will be subject to remediation and or discipline. We owe those who pay for our service to be reliable and trained.
Priority 3: Fire Inspection and Prevention The United States has the highest of any industrialized nation in fire loss. It is our responsibility to inspect and enforce fire and safety codes. Nationally, only 30% of Fire Departments actually conduct year long fire safety education. It is critical to find ways to serve the citizens by helping them understand our role, and how they can better protect themselves, their families and their property. We will identify groups that need education and provide it to them. We will use fire and life safety codes to assist our commercial and industrial establishments to protect their employees and their assets. Fire companies shall perform commercial fire inspections, develop pre-fire planning. We will utilize existing software to collect and maintain data, and apply new codes and technology to enhancing fire safety. The Fire Inspector will inspect all high hazard buildings, new construction, and appliances, as well as conduct strategic planning for the fire inspection bureau.
Priority 4: Equipment maintenance and inspection All of our equipment must be serviced and certified appropriately to conform to safety standards and applicable manufacturers guidelines. As much as practical may be done by department personnel, such as hose tests, cistern tests, and even ladder inspection. Maintenance records need to be maintained, budget estimates must be made on warranty and periodic maintenance requirements. Items that are out of service and disrupt service delivery are critical and must be handled quickly, otherwise we risk reducing or limiting our first priority of response. Items that could cause personnel harm, or cause further damage to equipment are priorities as well.
Priority 5: Strategic planning, development and management Whether we like it or not, the fire service and our community changes and we must change with it. We have programs to manage, CERT, MRC, Explorers, and a number of other programs and specialties all personnel are involved with in some way or another. We must keep open to grant opportunities, enhancements in information technology, equipment and safety. Personnel who plan, develop and manage do so as a personal and professional development and for the good of the department and community. These tasks shall be done and must be done, yet accomplished only after all priorities are met, and the officer in charge has no other tasks to be performed. Though ranked 5th, these are critical items and are done in order to enhance and develop the organization.
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